Returns & Exchanges

At BlockBlueLight, we want you to be completely satisfied with your eyewear. If your frames aren't a perfect fit, we offer a 30-day return policy for a full refund or exchange on all non-prescription items.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the eyewear in its original protective case and packaging to ensure it arrives back to us in brand-new, resalable condition.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship out your new exchange frames within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing